Hello Motobilt Family,
We know that dealing with increased shipping rates during the holiday season can be frustrating, and it's important to us that we address this issue head-on. As many of you have noticed, the cost of shipping has risen recently. This is largely due to seasonal surcharges and higher rates imposed by our carriers like UPS, freight services, and USPS, especially for oversize and overweight packages.
Here’s What’s Happening
During the holiday season, there is a surge in demand for shipping services, which leads to higher costs from our carriers. These changes often include increased handling fees and seasonal surcharges that unfortunately get passed down to you. We understand how this can impact your shopping experience and budget, especially at a time when everyone is trying to bring a little extra joy into their homes.
Our Commitment to You
We want you to know that we are not sitting back. Our team is in constant communication with our carriers, negotiating diligently to secure the best possible rates. Here’s what we’re actively doing to manage these challenges:
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Exploring Alternative Shipping Options: We’re looking for more cost-effective ways to get our products to you without compromising on delivery times.
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Promotions and Discounts: To help offset some of these shipping costs, we are running some of the lowest promotions ever across our entire store.
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Optimizing Packaging: We’re reworking our packaging solutions to minimize the chance of incurring oversize or overweight fees.
We are deeply committed to transparency and keeping you informed every step of the way. Our goal is always to provide the best possible service at the most affordable prices, and we are working tirelessly to mitigate these external factors as much as we can.
Thank You for Your Understanding and Support
We truly appreciate your continued support and understanding as we navigate these challenging times together. Your patience and loyalty mean the world to us. Stay tuned for more updates, and as always, thank you for being such a vital part of the Motobilt family!
Warm regards,
The Motobilt Team
